Developer Portal FAQs

Frequently Asked Questions related to the Developer Portal.

I haven't received an activation email, or I accidentally let my activation link expire. What do I do now?

Please click "Create Ticket" under the Support menu on the Navbar.

How can I add a member with a different email domain to my company in the Developer Portal?

You cannot associate a member with a different email domain to your company. To onboard members using a different email domain, you will need to sign up and create a new company.

How do I change or reset my Developer Portal password?

You can change or reset your password by using the “Don’t remember your password?” link on the Login page. You will need to provide your registered email ID. A reset password link is then sent to that email.

Can an existing active user of a registered company be associated with a second company?

No - a user can only be associated with one company at any time. To associate a user with a second company, they will first need to be disassociated with the first company.

Can a different domain user be associated to a company by the account owner?

Yes. The account owner needs to request a ticket with the details of the different domain user in the Developer Portal.

How do I transfer the company ownership to another user?

Raise a ticket on the Developer Portal to change the ownership. The new owner must be in the same company. Include the information of the new account owner.

What should I do if I have not received the verification email or password change email?

Create a new ticket on the Developer Portal to get the email verification done or to get a new password.

Are there any APIs (e.g. offline library) for creating prescription files (application rate map)?

We currently do not support any APIs that can generate prescription files for our customers.